A web-based customer platform which creates added value.
✔️ Service reports – continuous back-reporting of service and maintenance tasks which NORDTEQ performs. Here you can see the scope of the work, when the work was performed, the reason for the defect, which material was used, mileage costs, and history of work performed.
✔️ Documentation & File management – In the service portal we collect all your project specific document in one place – everything from functional descriptions & service manuals to spare part lists and blueprints. Documentation that is required by the Work Environment Act.
✔️ Online-bookings – It is also possible to book service directly through the portal. A message will then be sent directly to tone of our service technicians, which reduces lead time and makes it easier for both parties.
✔️ Order confirmations before, during and after a servicing assignment.
✔️ Reminders or future service & repair measures you should carry out.